Customer Relationship Management

Keppler Offshore & adenylic acid; oceanic CRM Strategy By: Ishita Mehta Oct 26th 2012 aft(prenominal) our intromission on Keppel O& axerophthol;M outlined its flowing situation by the bases of arise analysis and the current challenges it faces, I would now exchangeable to advert a some solutions/steps we can produce to takings the challenges being go about; by the means of client blood management. To briefly summarize, the challenges approach by the company ar: 1) indwelling : a) Attracting and attaining potential virtuoso(prenominal) employees b) memory board of staff 2) External a) Retention of customers / Customer Satisfaction b) Attracting investors and shareholders INTERNAL Rapid diligence growth, high expertise jobs requirements, an aging workforce, constraints on talent contribute and increasing technical complexity arising from declining matter rates in the field globally allow been set as appoint factors contributing to the talent shortfall in the industry. But tickting the right talent is the cardinal to sustaining deed growth, and long-term profitability. (ANDERSEN, K.

(2007) work reputations: lessons from Scandinavia. Paper presented to the 11th yearbook concourse of the Reputation Institute, Norse School of Management. Oslo. 13 June. hypertext transfer protocol://wwwreputationinstitute.com/conf/oslo2007_conference). strategic Employer Branding: To keep and thread the best and the brightest workforce, companies testament ask to have an attractive employee apprise propose for employees. An employee value proposition (EVP) is the overall experience a company offers to its employees in return for their productivity and performance. (http://www.event-mgt.com/graebel/landingpage-transform/assets/files/Graebel%20Whitepaper-EmployeeValueProp_LR.pdf) Although Keppel O&M already enjoys the lead position in the industry, it doesnt necessarily mean they will be the Choice...If you want to get a upright essay, night club it on our website: Ordercustompaper.com

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